Kchat Privacy Policy
Kchat ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chat application. Please read this privacy policy carefully. By using Kchat, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us when you register for an account, use our services, or communicate with us. This information may include:
- Name
- Email address
- Phone number (if provided)
- User preferences and settings
1.2 Non-Personal Information
We may collect non-personal information that cannot be used to identify you, such as:
- Device type
- Operating system
- App version
2. How We Use Your Information
2.1 Providing and Improving Our Services
We use your information to:
- Provide and maintain our chat services
- Enhance user experience through personalization
- Conduct analytics to improve our services
2.2 Communication
We may use your email address or phone number to:
- Send you service updates and notifications
- Respond to your inquiries and provide customer support
- Notify you about new features or changes to our services
2.3 Compliance and Legal Obligations
We may use your information to:
- Comply with legal obligations
- Enforce our terms of service
- Protect the rights, privacy, safety, or property of Kchat, our users, or the public
3. How We Share Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are obligated to protect your information and only use it as necessary to perform their services.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Security of Your Information
We use commercially reasonable security measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Message data may be retained in accordance with our data retention policies.
6. Your Rights and Choices
6.1 Access and Update Your Information
You may access, update, or delete your personal information by logging into your account or contacting us directly.
6.2 Opt-Out of Communications
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
6.3 Do Not Track
Our application does not respond to Do Not Track (DNT) signals. However, we do not track your online activities over time and across third-party websites or online services.
7. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions where we process it.
8. Children's Privacy
Kchat does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our application and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Kchat Support Team Email:
customersupport@kchat.com
By using Kchat, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.